Access Information

Access Information

Facilities and Access

Our aim at Park Theatre is to be a welcoming and inclusive venue for everyone.

There are two wheelchair spaces for each performance and two accessible toilets with baby changing facilities. Scripts and cast lists are available in large print on request.

There is an infra-red hearing loop system in both Park200 and Park90. Please ask a member of front of house staff if you require a headset.

We are a dog-friendly building and assistance dogs are welcome in both Park200 and Park90. Please request an aisle seat when you book. We can look after your service dog during the performance if you let us know in advance by emailing [email protected]

We provide a range of accessible performances each season. These include Captioned, Audio Described, Relaxed and Dementia Friendly Performances.

How to Book

You can book tickets over the phone (by calling 020 7870 6876), online, or in person at the Box Office.

If you need to visit in a wheelchair, please email [email protected] or call us on 020 7870 6876 to discuss your needs and to book your tickets. (Please note there is a 10% booking fee per ticket, capped at £2.50 per ticket, for telephone bookings) Once we are aware that you will be visiting in a wheelchair, you will be able to book wheelchair accessible seats online.

If you haven’t let us know about your personal access requirements before, please call us on 020 7870 6876 or email [email protected] to speak to a member of staff. We will then be able to advise you and adjust your account so that you can book online according to your requirements in the future.

 

Accessible Performances at Park Theatre

Audio Described

These performances provide an audio description delivered live in-between dialogue which can be picked up through headsets for people who are visually impaired. A Touch Tour before the performance offers an opportunity to explore the set and costumes and to meet the cast. You can book your headset and a place on the touch tour when booking your tickets.

Standard tickets prices apply. Essential companion goes free.

Please click here to see what’s on

 

Captioned

These performances have a caption unit onstage operated to simultaneously display anything spoken or sung onstage, as well as information on sound effects and music. Captioning can be useful when strong accents are used or for people who speak English as a second language, as well as for Deaf and hard of hearing audiences.

Please be aware that not all positions in Park200 are suitable for viewing captions. Contact our Access Coordinator by emailing [email protected] if you would like to book seats in which you have a clear view of the caption box.


We will discuss your access requirements and add Caption Best View booking capability to your account. This will allow you to book online and purchase locked seats, in the best positions for viewing the caption box during the performance in the future. We can also reserve appropriate seats for viewing captions in Park90.

 

Standard tickets prices apply. Essential companion goes free.

Please click here to see what's on. 

 

Relaxed & Dementia Friendly

These additional showings are designed to welcome people who may benefit from a more relaxed environment, including those with an Autism Spectrum Condition, sensory and communication disorder or a learning disability and those affected by dementia, epilepsy or anxiety attacks. With adjustments to lighting and sound levels, and a relaxed attitude to noise and moving around the auditorium during the play. A chill out zone will also be provided for anyone who wishes to take time out during the performance.

Tickets for Relaxed and Dementia Friendly performances are £10. Essential companion goes free.

Please click here to see what's on. 

 

Parents & Babies

These additional showings are for audiences who wish to bring babes in arms (under 1 year). With reduced audience numbers to provide additional room and a relaxed attitude to noise and moving around the auditorium. Baby changing and feeding facilities. Please email [email protected] in advance if you would like to reserve a space for a buggy, as we cannot allow buggies in the auditorium.

Tickets for Parents & Babies performances are £15. Babes in arms (under one) go free.

Please click here to see what's on. 

 

Deaf Friendly

These are productions without words, where lighting effects are used to complement important music or sound cues. Captioning is therefore not required.

Standard tickets prices apply. Essential companion goes free.

Please click here to see what's on. 

 

Family Friendly

These are productions deemed suitable for ages 5yrs+ to adults.

Child and family tickets may be available, please see individual show pages.

Please click here to see what's on.