Access Information


 

Listen to our Audio-Described Season Brochure here

 

Facilities and Access

Our aim at Park Theatre is to be a welcoming and inclusive venue for everyone.

There are two wheelchair spaces in Park200, each measuring 170cm wide and 110cm deep. There is one wheelchair position in Park90. 

We have two accessible toilets, one on the ground floor and one on the first floor, both with baby changing facilities.

All of our front of house areas, with the exception of the mezzanine are accessible via the lift.

We provide a range of accessible performances each season. These include Captioned, Audio Described, Relaxed and Dementia Friendly Performances. Scripts and cast lists are available in large print on request.

There are headsets available for sound amplification in both Park200 and Park90. Please ask a member of front of house staff if you require a headset.

We are a dog-friendly building and assistance dogs are welcome in both Park200 and Park90. Please request an aisle seat when you book. We can look after your service dog during the performance if you let us know in advance by emailing [email protected].

When booking in Park200 stalls please be aware that Rows A and B are one and two steps down and Row C is one step up from the entrance to the auditorium. Row B in the Circle is not suitable for those with mobility restrictions. 

 

How to Book

You can book tickets over the phone (by calling 020 7870 6876), online, or in person at the Box Office.

If you need to visit using a wheelchair, please email [email protected] or call us on 020 7870 6876 to discuss your needs and to book your tickets. Phone booking fees are waived for Access customers. Once we are aware that you will be visiting using a wheelchair, you will be able to book wheelchair accessible seats online.

If you haven’t let us know about your personal access requirements before, please call us on 020 7870 6876 or email [email protected] to speak to a member of staff. We will then be able to advise you and adjust your account so that you can book online according to your requirements in the future.

 

Access membership

Park Theatre has an Access Membership scheme which is free to join. If you would like to sign up, please send proof of eligibility to [email protected]. This can be a copy of your blue badge, a medical letter, Nimbus Access Card, or evidence that you are in receipt of a disability allowance (for example: PIP, DLA or attendance allowance). If you have any questions about eligibility, or any other questions about Access membership, please email [email protected].

Access members will receive regular updates about events at Park Theatre, as well as notifications of our assisted performances.

Once you have signed up, access concession tickets are bookable online, over the phone or in person. You must have an Access Membership to be able to book access concession tickets. If you prefer to book tickets in a way that is suitable for you, please get in touch and we will be happy to assist.

 

Access pricing

For regular Park200 shows, access tickets are £17.50 in any seat. Access members are entitled to two tickets at the access rate if they wish to bring a companion.

For regular Park90 shows, access tickets are £9. Access members are entitled to two tickets at the access rate if they wish to bring a companion. As seats in Park90 are unreserved, please email [email protected] in advance of the performance if you have any specific access requirements.

For additional programming, such as short runs, one-off events and fundraising performances, access customers are entitled to 50% off up to two tickets. 

Please note that the access concession will only apply after you have logged in, and after you have placed your tickets in the basket.

 

Accessible Performances at Park Theatre

 


Audio Described

These performances provide an audio description delivered live in-between dialogue which can be picked up through headsets for people who are visually impaired. A Touch Tour before the performance offers an opportunity to explore the set and costumes and to meet the cast. You can book your headset and a place on the touch tour when booking your tickets. Access pricing applies for those who are eligible.

To see what's on, click here.


Captioned

These performances have a caption unit onstage operated to simultaneously display anything spoken or sung onstage, as well as information on sound effects and music. Captioning can be useful when strong accents are used or for people who speak English as a second language, as well as for Deaf and hard of hearing audiences.

Please be aware that not all positions in Park200 are suitable for viewing captions. Email our Access Coordinator, David Deacon ([email protected]) if you would like to book seats in which you have a clear view of the caption box.

We will discuss your access requirements and add Caption Best View booking capability to your account. This will allow you to book online and purchase locked seats, in the best positions for viewing the caption box during the performance in the future. We can also reserve appropriate seats for viewing captions in Park90.

Access pricing applies for those who are eligible.

To see what's on, click here.


Relaxed Performances

These additional showings are designed for people with an Autism Spectrum Condition, Tourettes, Epilepsy or anxiety attacks, and anyone who would benefit from a more relaxed attitude to movement and noise in the auditorium. There will be adjustments to lighting and sound levels. A chill out zone will also be provided for anyone who wishes to take time out during the performance. You will be provided with a Visual Story, introducing you to the venue and the show, before you arrive.

To see what's on, click here.


Dementia Friendly Performances

These additional showings are designed for people living with dementia. There will be adjustments to lighting and sound levels, and a relaxed attitude to noise and moving around the auditorium during the play. A chill out zone will also be provided for anyone who wishes to take time out during the performance. You will be provided with a Visual Story, introducing you to the venue and the show, before you arrive. 

To see what's on, click here.


Parents & Babies

These additional showings are for audiences who wish to bring babes in arms (under 1 year). With reduced audience numbers to provide additional room and a relaxed attitude to noise and moving around the auditorium. Baby changing and feeding facilities. Please email [email protected] in advance if you would like to reserve a space for a buggy, as we cannot allow buggies in the auditorium.

To see what's on, click here.


Deaf Friendly

These are productions without words, where lighting effects are used to complement important music or sound cues. Captioning is therefore not required.

Standard tickets prices apply. Essential companion goes free.

To see what's on, click here.


BSL (British Sign Language)

This performance has a British Sign Language Interpreter onstage, interpreting anything spoken or sung.

Please be aware that not all positions in Park200 are suitable for viewing BSL interpreters. Please email [email protected] if you would like to book seats in which you have a clear view of the caption box. 

Access pricing applies for those who are eligible.

To see what's on, click here.


Family Friendly

These are productions deemed suitable for ages 5yrs+ to adults.

Child and family tickets may be available, please see individual show pages.

To see what's on, click here.

 

Supported by City Bridge Trust, the funding arm of The City of London Corporation’s charity, Bridge House Estates (1035628).